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SnapComms Integration

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SnapComms Integration

Overview

SnapComms is multi-channel communication software that allows you to effectively reach and engage with your employees through desktop, mobile, and digital alerts. With the SnapComms integration, you can ensure team members always receive critical alerts, even when their apps are set to Do Not Disturb.

SnapComms + xMATTERS 

When an xMatters flow is triggered, this integration uses the SnapComms steps to quickly inform relevant teams about major issues, automatically creating a SnapComms alert to ensure key stakeholders stay updated throughout the process.

Benefits 

xMatters improves your teams’ efficiency and workflow automation by:

  • Automatically publishing SnapComms IT alerts that include data from previous steps in your xMatters flow
  • Sending disruptive notifications when it’s crucial that everyone receives critical information

Build Your Toolchain

Enhance your incident response by adding the SnapComms integration steps into a workflow with:

Everbridge CEM

Include Critical Event information in the SnapComms alert
BigPanda

Automatically add incident information from BigPanda into a SnapComms alert
Learn how to build automated toolchains in xMatters
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Integration Details

Add the steps to your toolchain
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