ManageEngine Integration
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This integration is developed and supported by the user community at xM Labs on Github, and is not officially supported by xMatters.
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Overview
ManageEngine is an ITSM tool that offers enterprise IT management software for your service management, operations management, active directory, and security needs. xMatters uses ManageEngine to notify on-call response teams when critical incidents are reported.
ManageEngine + xMatters
This integration triggers a workflow in xMatters when incidents are detected in ManageEngine, allowing on-call resolvers to take direct action on incident tickets in real time from any mobile device.
Benefits
xMatters increases your teams’ efficiency and service uptime by:
- Synchronizing ManageEngine service management tickets with user responses, comments, and actions received by xMatters.
- Enabling teams to update and resolve incidents in ManageEngine from any tool.
Build Your Toolchain
Enhance your incident response by integrating ManageEngine into a workflow with…
