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Kaseya Integration

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Kaseya Integration

Overview

Kaseya is an ITSM integration that provides IT management software to help MSPs and mid-sized enterprises better manage IT to drive the success of their businesses. The xMatters Kaseya integration uses insights to create multi-channel notifications to extend beyond Kasaya’s native email notification capabilities.

Kaseya + xMatters

This integration uses Kaseya Virtual System Administrator (VSA) to create and send actionable notifications and updates to teams so they can take action from any device.

Benefits

xMatters increases your teams’ efficiency and service uptime by:

  • Enabling teams to update and resolve incidents in Kaseya VSA from any device or tool (such as service management tickets, chat tools, or xMatters notifications).
  • Using customizable notification responses to allow resolvers to take immediate action.

Build Your Toolchain

Enhance your incident response by adding the Kaseya integration into a workflow with…

Slack

Feed important information into an existing channel or create a dedicated collaboration channel for each incidentRelay important monitoring data about service degradations to on-call resolvers
Google Operations Suite

Relay important monitoring data about service degradations to on-call resolvers
Learn how to build automated toolchains in xMatters
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Integration Details

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