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AWS CloudWatch Integration

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AWS CloudWatch Integration

Overview

CloudWatch is an AWS monitoring and observability tool that collects monitoring and operational data. xMatters uses CloudWatch digital monitoring tools to provide on-call teams with actionable notifications and prevent system issues from becoming service incidents.

AWS CloudWatch + xMatters

When a CloudWatch Alarm condition is met, an Amazon Simple Notification Service (SNS) message is published and picked up by the SNS subscription. The subscription is tied to a Topic, which generates a webhook to xMatters.

Benefits

xMatters increases your teams’ efficiency and digital service uptime by:

  • Turning event data from on-premise and cloud-based systems into targeted alerts to reduce MTTR
  • Suppressing redundant alerts and only relaying critical data to resolution teams
  • Sending notifications with action responses that allow on-call resolvers to respond from anywhere
  • Triggering workflows and eliminating manual tasks so teams can streamline their resources and focus

Build Your Toolchain

Enhance your incident response even further by integrating AWS CloudWatch into a workflow with…

Slack

Feed important information into an existing channel or create a dedicated collaboration channel for each incident
Cherwell

Enrich signals with extra information (for example, state changes) and automatically create an incident in Cherwell for specific alerts
Learn how to build automated toolchains in xMatters
Resources

Integration Details

Install and set up the integration
Use the trigger in Flow Designer
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Request a demo