Simplify incident management with our intuitive workflow designer
Flow Designer revolutionizes the way you integrate, synchronize, and automate toolchains. It's as simple as Drag. Drop. Done.
Now it's faster than ever to resolve issues—all without a single line of code
Flow Designer makes it easy to create automated toolchains that streamline complexity and reduce mean time to resolution
Flow designer in practice
Flow Designer keeps businesses up and running by driving greater consistency, faster resolution, and a tightly coordinated response to incidents across DevOps, IT, and business continuity use cases
IT Ops
Flow Designer aligns agile initiatives for faster service delivery with existing compliance, performance, and reliability commitments
DevOps & SRE
Whether you’re rolling back a release or applying a hotfix, Flow Designer creates consistency in your delivery cycle
Major Incident Management
Flow Designer ensures your MIM processes work as well in practice as they do on paper
Toolchains help people accomplish work more
Greater consistency
Teams follow guided, predefined remediation workflows
Higher velocity
Automated and orchestrated resolution decreases mean time to resolution (MTTR)
Increased productivity
Reduce unplanned work and maximize resource utilization
By 2021, 90% of infrastructure and operations leaders who do not actively manage I&O toolchain flow will be replaced by leaders who do
GARTNER, 2018 REPORT
Quickly build and deploy custom steps for your team
If your team has work that is not yet part of xMatters built-in steps—no worries. Flow Designer lets you create your own custom steps to integrate into workflows
Using pre-built workflows in xMatters to automate the incident escalation process gives our teams more time to focus on resolution.
Dean Robinson
Principal Technical Specialist at Sky
xMatters Flow Designer allows us to streamline incident management within our complex environments, and be more inclusive of less technical teams in driving processes to resolution.
Lucas Villeneuve
Systems Engineer at ConstantContact
The sheer simplicity of Flow Designer's visual interface will deliver enormous efficiencies enterprise-wide for custom workflow creation across teams.
Cheryl Razzell
Global Head of Digital Platform Operations at HSBC
From startup to enterprise, we've got a fully-featured plan for you
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