Automated incident management. Powered by Purpose-built AI
xMatters automates your incident management, enriches your alerts, and eliminates the overhead of disconnected tools so your teams can move faster, sleep better, and scale with confidence.
Real customers. Real success.
Trusted by teams who can’t afford downtime
Join industry leaders who rely on xMatters AI-powered incident intelligence to keep their digital services running 24/7
The problem
Complexity is crushing your digital operations vertically
That’s why xMatters is built differently.
Our purpose-built AI Agent brings clarity to the chaos, surfacing the right context, people and actions in the moment. By combining intelligent automation with real-time insight, xMatters helps you scale operations without losing control.
Simplify chaos, accelerate resolution
Why xMatters?
More than alerts. Built for action.
xMatters gives IT, DevOps, and SRE teams the power to resolve incidents automatically. Our platform combines purpose-built AI, intelligent alerting, automated workflows, and seamless collaboration tools to help you take rapid, proactive action.
Incident AI agent
Actionable responses
Adaptability
Native process automation and auto-remediation
Service intelligence
Signal enrichment
Resolve incidents automatically
Know earlier
xMatters integrates with your observability and monitoring tools to identify anomalies immediately, before end users notice.
Respond faster
Trigger automated workflows that communicate, escalate, and launch remediation actions without manual intervention.
Resolve automatically
Predefined runbooks remediate common issues instantly or notify the right responder for fast resolution.
Improve continuously
Post-incident analytics surface trends, highlight bottlenecks, and continuously improve your processes.
The result: faster MTTR, lower operational costs, and a smarter, more self-healing digital ecosystem.
Unlimited integrations
Integrate. Automate. Accelerate.
xMatters unifies your existing toolchain, extending the power of your ITMS, DevOps, and collaboration platforms. Our AI Agent connects the dots by understanding dependencies, correlating signals, and ensuring every action is informed by context.
Security you can trust
Enterprise-secure & audit ready
Track every action taken during an incident. Our platform supports strict compliance needs across healthcare, financial services, government, and beyond.
Experience it yourself
See AI-powered automated incident management in action
Discover how xMatters accelerates response and reduces incident impact across your entire organization.
Start free
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access. Book a demo with our team
